Terms and Conditions

Effective Date: 01 April 2020 Company Name: HealthPeak360 Registered Address: 200 Modderfontein Rd, Edenvale, Johannesburg, 1609, South Africa Website: healthpeak360.com

1. Introduction

These Terms and Conditions (“Terms”) govern your access to and use of the products and services offered by HealthPeak360, including natural and organic supplements sold through our website and any other online platforms. By using our website or purchasing from us, you agree to be bound by these Terms and our Privacy Policy.

2. Eligibility

To use our services or place an order, you must:

Be at least 18 years of age, or have the consent of a parent or legal guardian
Provide accurate and complete billing, shipping, and personal information
Agree to these Terms and our Privacy Policy

3. Products and Availability

We sell health supplements intended for general wellness and lifestyle enhancement. All products are subject to availability and may be discontinued or modified at any time without notice. HealthPeak360 does not make medical claims and our products are not intended to diagnose, treat, cure, or prevent any disease. Please consult your healthcare provider before using any supplement.

4. Pricing and Payment

All prices are listed in South African Rand (ZAR) and include VAT unless otherwise stated. We reserve the right to change prices without prior notice. Payment must be made in full at checkout using accepted payment methods (credit/debit card, EFT, or other available options). Orders will only be processed once payment is received.

5. Shipping and Delivery

We offer delivery across South Africa. Estimated delivery times are provided at checkout but may vary due to courier delays or regional restrictions. We are not liable for delays beyond our control. You will receive tracking information once your order has been dispatched.

6. Returns and Refunds

Due to the nature of our products, we do not accept returns on opened or used items. Unopened items may be returned within 7 days of delivery if in original condition. Refunds (excluding delivery charges) will be processed within 10 working days once we’ve received and inspected the return. Return shipping is at the customer’s expense unless the item was damaged or incorrect.

7. Use of Products

All products should be used strictly according to the instructions provided on the packaging or website. Misuse or failure to follow usage guidelines may affect product safety and effectiveness. HealthPeak360 is not responsible for any adverse effects resulting from improper use or allergic reactions.

8. Intellectual Property

All content on our website—including product names, descriptions, images, logos, and branding—is the intellectual property of HealthPeak360 and may not be copied, reproduced, or distributed without prior written consent.

9. Limitation of Liability

To the fullest extent permitted by South African law, HealthPeak360 shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. We do not guarantee specific results from the use of our products.

10. Subscription Products

Certain items may be offered on a subscription basis. Subscriptions will renew automatically unless canceled in writing at least 30 days prior to the next billing cycle. Cancellations can be submitted to support@healthpeak360.com. No partial refunds will be issued for unused days.

11. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be resolved in the courts of South Africa.

12. Amendments

We reserve the right to modify these Terms at any time. Any updates will be posted on our website with a revised effective date. Your continued use of the site constitutes acceptance of the updated Terms.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us: Email: support@healthpeak360.com Phone: +27827163426 Address: 200 Modderfontein Rd, Edenvale, Johannesburg, 1609 Hours: Mon – Sat: 9 AM – 6 PM